Menu

Privacy and Policy

PRIVACY POLICY

Last Updated: August 1, 2025

Welcome to TrignoWeb ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media automation and content generation services (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. INFORMATION WE COLLECT

We collect information that is necessary to provide and improve our Service. This includes:

  • Account Information: When you register for an account, we collect personal information, such as your name and email address.
  • Information from Connected Social Media Platforms: To use our Service, you must authorize us to connect to your social media accounts (e.g., Facebook, Instagram, LinkedIn, Twitter). By granting this authorization, you allow us to access certain information from your social media profiles, including but not limited to:
    • Authentication tokens required to act on your behalf.
    • Profile information (name, username/handle, profile picture).
    • A list of pages, groups, or profiles you manage.
    • Performance data and insights for content we publish (e.g., reach, impressions, likes, comments, shares).
  • Content: We collect and store the content you create and schedule through our Service, including text, images, and videos generated by you or our AI tools.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To Provide the Service: To create, schedule, and publish content to your connected social media accounts on your behalf, as you direct.
  • To Display Analytics: To retrieve and display post-performance insights and analytics within your user dashboard.
  • To Maintain and Improve Our Service: To understand how our users interact with the Service, improve our AI content generation tools, and develop new features.
  • To Communicate with You: To send you service-related announcements, updates, and support messages.

3. SHARING OF YOUR INFORMATION

Your privacy is paramount. We do not sell, rent, or trade your personal information.

  • No Sharing for Third-Party Marketing: We will not share your personal data or the data from your connected social media accounts with any third parties for their own marketing purposes.
  • Service Providers: We may share information with third-party vendors and service providers who perform services for us (e.g., hosting, data storage), under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.

4. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. This includes using encryption for sensitive data like authentication tokens. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. YOUR RIGHTS AND CHOICES

  • Account Information: You may review and change your account information at any time by logging into your account settings.
  • Revoking Permissions: You can revoke our access to your social media accounts at any time through the settings provided by the respective social media platform (e.g., Facebook, LinkedIn). Please note that revoking permissions will prevent us from providing the Service for that account.
  • Account Deletion: You may request to delete your account by contacting us. Upon your request, we will deactivate or delete your account and information from our active databases.

6. COMPLIANCE WITH PLATFORM POLICIES

Our Service is designed to operate in full compliance with the terms of service and developer policies of all connected social media platforms, including but not limited to those of Meta (Facebook and Instagram), LinkedIn, and Twitter. We are committed to respecting the rules and guidelines of these platforms to ensure a safe and reliable service.

7. CHANGES TO THIS PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy at any time. We will notify you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

8. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us.